Office Policies

Your Kanata dentist offers optimal dental care that meets your dental needs and fits your budget!

We would like to take this opportunity to familiarize you with our office policies.

Appointments & Cancellations

When booking your appointment, we reserve this time specifically for you. We require two (2) business days notice to cancel or change your appointment to avoid a missed appointment fee.
We understand that there are times when you must cancel or change an appointment due to unforeseen circumstances. However, when no notice is given, you may be preventing another patient form receiving much needed treatment. We thank you for your understanding.


Financial & Insurance Policies

Payment for treatment is taken the day the service is provided.  We send your insurance claim electronically which allows most insurance plans to reimburse you within 1 to 3 business days.  We accept cash, Visa, Mastercard, and Interac/Debit. 

Most of our fees follow the current ODA Fee Guide, however, due to the rapid increase in operating costs brought on by the pandemic, a small number of procedure fees have been increased by 2-5% above the ODA Fee Guide.  The cost for your overall dental care will vary depending on your specific needs and treatment options selected.  Our team of dental professionals is here to assist you in making the best decisions for your oral health.

Booking your Kanata dentist appointment has never been easier!

If you’re an existing patient looking to book your next appointment, call us at (613) 836-5969 or use the online form on the side to request an appointment!

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CALL: 613-836-5969